Frequently Asked Questions

What are your products made of?

Most of our products are made from latex, if the mask is made of another material, it will be stated in the title or description of the product. For any other questions, please email us for answers.

How long will it take for me to get my item?

You have to remember that we are not a mass producing company, EVERYTHING is hand made and most products are made to order. Please allow up to a 3 week wait time. Expect a longer wait time during and around the Halloween season (Aug-Oct).

What makes you the best company compared to others?

No company is the "best" company, it's just not a thing. Do we make high quality products? Yes, yes we do.

What makes your masks different from others?

Our style is completely different from other companies out there, just take a look! We specifically make gory and flat out creepy styled masks that are pure nightmare fuel!

Do you make custom pieces?

Yes we do, fill out a contact form with what you want and we'll get back to you ASAP!

Can I cancel or refund my order?

NO! Unfortunately due to how these are made, I will not give a refund. These things are all hand made and not mass produced, because of this, I have to put time and money into making them, so no, I will not refund. Cancelations are only accepted if you request to cancel within 2 days of the purchase. Please note, if you cancel you will only get 75% back of what you paid plus your shipping cost.